To proceed with the return of the device(s) for repair, please ensure that the following conditions have been satisfied:

• The account designated for repair parts currently has adequate funds available.
• Please use only object code 6249.
• You may create one work order for each device, or alternatively, you can attach the spreadsheet for Multi Work Order Spreadsheet repairs from the link below include the YISD Tag number and Serial number only.

Multi Work Order Spreadsheet

The subsequent steps outline the procedure for entering a work order for each device.;

1. 1. Asset Maintenance
   2. Work Orders
   3. Work Order Management

When creating a new work order for MIS, please ensure that you complete all required fields marked with an asterisk (*). You may disregard the first two fields, which are Asset Category and Asset.

1. Click on Add Button
2. Requesting Dept. (Enter your campus or dept code)
3. Servicing Dept. (Type 9751)
4. Number – Work Order # (Click the +1 button, this will automatically add a number)
5. Activity: Click “…” (Select what you want fixed)

1200 Fix Lenovo Chromebook 1400 Fix Acer Chromebook 1500 Fix HP Chromebooks 4100 Fix Dell Chromebook

6. Description: Please provide a description of the issue you are experiencing with the device(s). Please include YISD tag number and Serial number IF you are not attaching a spreadsheet for multiple devices as previously mentioned
7. Click Accept                                                                                                                                                                                                                                                                                                                                                                                            

To complete the account information, please select the Accounting tab and click the "Maintain Required Accounts" button.

Here you can add the account

NOTE: You will need to check Partial Billing on the Miscellaneous tab if you are entering a work order with multiple devices and attach the spreadsheet by clicking on the paper clip.