YISD SERVICE DESK GUIDE

Using Keyboard Shortcut:

1. 1. Sign out of your Chromebook if not already.
   2. Press and hold Ctrl + Alt + Shift + r.
   3. Click Restart.
   4. Select Powerwash and then Continue.
   5. Your Chromebook will restart and begin the Powerwash process. 

 Set Up Your Chromebook:

• After the Powerwash is complete, your Chromebook will restart and present you with the initial setup screen, just like when you first got it.
• Follow the on-screen instructions to set up your Chromebook and sign in with your Google Account.
• Reinstall any apps you need from the Google Play Store and configure your settings.

Important Considerations:

• Data Loss: Powerwashing permanently erases all local data on your Chromebook.
• Google Account: Your Google account and its associated data (e.g., Google Drive files, synced settings) are not affected by the Powerwash.
• When to Powerwash: Consider Powerwashing your Chromebook when experiencing persistent software issues, preparing to sell or give it away, or wanting a fresh start.